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Frequently asked questions
The entire door should be cleaned at least once every 2 months. In harsh environments such as extreme dusty areas, proximity to sea and other adverse installations, frequency of cleaning should be increased. Failing to do so will result in premature rusting of your Door.
The track area (shown left) between the sections and frame should be kept clean and free of dust at all times, as otherwise the door colour may be damaged at the edges.
It is very important that no grease is used on tracks or any other part of the door.
Due to the harsh Maltese climate and proximity to sea it is highly recommend treating and maintaining the door surface with a commercial car polish to provide the paint with long-term protection. We recommend car polish from Sonax.
Attention: Do not use with a polishing machine!
Follow the directions provided by the manufacturer!
Attention: A wide range of environmental influences (e.g. maritime climate, acids, road salt and extreme air pollution) can shorten the cleaning intervals.
OTHER PRODUCTS FROM SONAX ASSISTING IN THE CARE OF YOUR DOOR
SONAX application sponge for polish
Sonax microfibre cloth / Sonax microfibre cloths
Clean&Drive Turbo interior cloth 40x50 cm
(Simple and quick surface cleaning and for cleaning glazings)
Ideal for initial door cleaning after fitting.
Follow the directions provided by the manufacturer!
Paint cleaning wipes
(Simple and quick surface cleaning) Ideal for initial door cleaning after fitting.
SONAX Clean&Drive Turbo wax cloth
(Simple and quick surface cleaning) Ideal for initial door cleaning after fitting.
Always follow the directions provided by the manufacturer for all products!
Stubborn dirt can be removed using a standard commercial car polish.
We recommend car polish from Sonax.
Attention: Do not use with a polishing machine
Follow the directions provided by the manufacturer!
Attention!
For Sandgrain surface finishes, separate cleaning recommendations apply.
“New Silkgrain/Sandgrain cleaning recommendations”
Separate cleaning recommendations apply for Planar matt deluxe.
“Cleaning recommendations for Planar matt deluxe ”
If the paint is weathered due to insufficient maintenance and care, you will first have to clean it thoroughly with water and a pH-neutral detergent in order to remove any residues and dust.
You can then treat the paint with “Sonax paintwork cleaner” and finally seal the paint using “SONAX XTREME Protect+Shine Hybrid NPT”.
Follow the directions provided by the manufacturer!
SEE ALSO: How do I coat or paint my door?
First, rinse off any dirt and dust particles with water. If necessary, then wipe down with water, pH-neutral household detergent and a soft, clean cloth.
Also you can use the „Clean&Drive Turbo interior cloth 40x50 cm“ for cleaning glazings.
If the panels are foggy after many years of use, the only option is to change the glazing.
To clean heavily soiled stainless steel we recommend “Sonax XTREME MetalPolish”.
Apply a thin layer of polish using a cloth. Depending on the application and material, polish with slight pressure until the desired gloss level is achieved.
Wipe off any black residues with a microfibre cloth.
PLEASE NOTE: Do not use on coated and painted metal parts (e.g. aluminium rims), raw metal surfaces or chrome-plated plastic parts.
Follow the directions provided by the manufacturer!
ANY visible rust should be addressed as early as possible. If rust spots become large and paint bubbles are formed, the following procedure will not solve the problem and the door would need to be repainted from a professional sprayer/painter.
First, clean the door with water. Then, treat with “Sonax fallout cleaner”.
Apply the rust remover and allow it to set in for approx. 3–5 min.
Then, remove the rust spots with a cloth.
Finally, rinse the door off with water.
Follow the directions provided by the manufacturer!
Only the hinges, roller holders, spring shaft bearings and spring shaft holders have to be treated with a standard commercial spray oil or spray grease every 3 months.
NEVER PLACE GREASE ON ANY PART OF YOUR DOOR
Use “Würth HHS® Lube”, for example.
Alternatively, you can use “SONAX SX90 PLUS”.
IMPORTANT
Do not oil or grease the tracks.
If the tracks show indications of corrosion, you can clean them with Sonax car polish. This also provides protection against new residues.
Do not oil the profile cylinder; instead, treat it with a maintenance spray for profile cylinders once every 2 years.
First, clean the entire door surface.
We recommend removing the intermediate door seals using your hands.
Next, sand the door surface using fine sanding paper (at least 180 grit for doors with primer coating/at least 220 grit for doors with decor surface finish). Then, clean with water, dry and degrease. For doors with a primer coating, you can use standard commercial paint for outdoor applications.
For doors with a decor surface finish, you can use standard commercial acrylic paint for outdoor applications. The surface can be coated, rolled or painted.
Dark colours should be avoided for double-skinned doors and doors with thermal break. This is especially equivalent for doors which are exposed to long hours of sunshine.
Observe the application instructions of the paint manufacturer!
Once the paint is dry, you can insert the intermediate door seals back in place.
To maintain its protective effect, the timber door surface must be inspected, and, depending on the degree of weathering, professionally repaired or retouched (at least once annually).
Clean dirty surfaces and rework them with sandpaper (280 grit) first.
High-quality, water-based glazes are suitable for coating exterior components with limited dimensional accuracy. Test sample surfaces at discrete spots and follow the directions provided by the manufacturer!
Important notices for timber doors:
Do not use dark glazes in direct sunlight. Never use paints that will block surface pores because they prevent uniform moisture exchange. Non-sufficient coating increases the risk of cracks in the timber.
Please note that in our answers, Sonax products are referred as an example. Other good leading brand equivalent products can be used.
Contact Us
Opening Hours
Mon-Fri:
8:30am - 4:30pm
Sat:
Closed
Sun:
Closed
Location
Triton Innovations Ltd.
BLB001, Bulebel Industrial Estate,
Zejtun, ZTN3000, Malta